768db Privacy Policy

1 Introduction and Scope

768db is a trusted online casino and betting platform in Bangladesh. We place the highest priority on our users' privacy. This privacy policy ("Policy") describes how 768db collects, uses, discloses, and protects your personal information.

This policy applies to our website (768db.lat), mobile applications, and all related services. Whether you register, log in, play, or contact us on our platform — this policy is in effect at every moment.

We use SSL encryption technology to protect your information, and our security measures are regularly updated.

2 What Information We Collect

We may collect the following types of information:

2.1 Personally Identifiable Information

• Full name and date of birth
• Email address
• National ID card or passport number (for identity verification)
• Residential address

2.2 Financial Information

• bKash, Nagad, Rocket, or bank account details (for processing transactions)
• Deposit and withdrawal history
• Transaction reference numbers

2.3 Technical Information

• IP address and device information
• Browser type and version
• Cookies and session data
• Activity logs on the platform (game history, bet records)

2.4 Communication Information

• Content of messages sent via live chat or email
• Records of complaints and requests

3 How We Collect Information

768db collects your information in the following ways:

• Directly provided: Information you provide yourself during registration, login, or form completion.
• Automatically: Information collected through cookies and similar technologies when you visit our website.
• Through third parties: Necessary information from identity verification agencies or payment processors.
• Transaction records: Information automatically recorded when a financial transaction is completed.

4 Purpose of Using Information

We use your information for the following purposes:

4.1 Account Management

To create and manage your account, verify your identity, and recognise you.

4.2 Service Provision

To provide gaming services, betting facilities, bonuses, and to complete deposit and withdrawal processes.

4.3 Security and Prevention

To prevent fraud, money laundering, and other illegal activities, and to ensure the security of the platform.

4.4 Communication

For important updates, transaction notifications, and customer service-related communication.

4.5 Ensuring Responsible Gaming

Information is analysed to comply with responsible gaming policies and to identify problematic playing patterns.

4.6 Compliance with Legal Obligations

To comply with applicable laws, regulations, and regulatory guidelines.

5 Disclosure and Sharing of Information

768db does not sell your personal information to third parties. However, information may be shared in the following circumstances:

• Payment processors: Shared with payment methods such as bKash, Nagad, Rocket, and bank transfers solely to complete transactions.
• Identity verification agencies: Trusted verification organisations to complete the KYC (Know Your Customer) process.
• Law enforcement agencies: To relevant authorities under court orders or government directives.
• Technology partners: Software and infrastructure service providers necessary for platform operations — who work under strict confidentiality agreements.

6 Cookies Policy

768db uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored on your device.

6.1 Types of Cookies

• Essential cookies: Required to maintain login sessions and security — these cannot be disabled.
• Functional cookies: To remember your preferences and settings.
• Analytical cookies: To monitor and improve website performance.

6.2 Cookie Controls

You can manage cookies through your browser settings. However, disabling essential cookies may limit some platform functionality.

7 Data Protection and Security

The security of your information is our highest priority. 768db has taken the following steps to protect your information:

• SSL encryption: All data transfers are secured through advanced SSL/TLS encryption.
• Data encryption: Stored sensitive information is kept in an encrypted format.
• Access controls: Only authorised personnel can access the necessary information.
• Regular security reviews: Our security measures are regularly tested and updated.
• Two-step verification: An additional verification process for high-value transactions.

8 Data Retention Period

768db retains your information only for as long as it is necessary or legally required:

• Active account: All information is retained while the account is active.
• Closed account: Even after an account is closed, certain information may be retained for a specified period for legal, regulatory, and financial reasons.
• Transaction records: Financial transaction data is retained for the period required under applicable law.
• Legal claims: If any dispute or legal proceeding is ongoing, the relevant information is retained until it is resolved.

9 Your Rights

You have the following rights regarding your personal information:

9.1 Right to Access

You may request to know what information we hold about you.

9.2 Right to Correction

If there is any error in your information, you may request that it be corrected.

9.3 Right to Deletion

In certain circumstances you may request that your information be deleted — however, some information may need to be retained due to legal obligations.

9.4 Right to Restrict Processing

You may request that the use of your information be limited for specific purposes.

9.5 Opt Out of Marketing Communications

You may opt out of promotional communications at any time.

To exercise these rights, please contact us.

10 Protection of Minors

768db is for persons aged 21 and above only. We do not knowingly collect any personal information from minors. If we become aware that a minor has provided information, that information will be deleted immediately and the associated account will be closed.

11 Third-Party Links and Services

Our platform may have connections with game providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, NetEnt, Microgaming, Ezugi, etc.) and payment processors. These third parties have their own privacy policies, and our policy does not apply when accessing their websites or services.

We are not responsible for the privacy practices of third parties. You are advised to read the relevant party's policy before sharing your information.

12 International Data Transfers

768db may use servers and services located in various countries around the world. Even if your information is transferred outside Bangladesh, it is always done under appropriate security measures and agreements.

We ensure that your information remains protected to the standard of this policy during any international data transfer.

13 Policy Changes and Updates

768db reserves the right to amend this privacy policy as needed. If any significant changes are made, we will:

• Update the date on this page.
• Notify registered users by email where necessary.
• A notification may be shown when logging in to the platform.

If you continue to use our platform after any changes, you will be considered to have consented to the updated policy. Please review this page regularly.

14 Complaints and Dispute Resolution

If you have any complaint regarding the protection of your information, please contact our support team first. We will review your complaint and try to resolve it as quickly as possible.

If a resolution cannot be reached, you may exercise your rights through applicable legal channels.